Introduction
Welcome to kiddo.ie. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or make a purchase.
We are committed to protecting your privacy and complying with EU data protection laws including the General Data Protection Regulation (GDPR).
Our contact details
Dournane Road, Mooncoin
Co. Kilkenny, Ireland
X91WD92
What information do we collect?
How do we collect your information?
- Create an account on kiddo.ie
- Place an order
- Subscribe to our newsletter
- Contact us via email or contact form
- Browse our website, through the use of cookies
How do we use your information?
- To process and deliver your orders Contractual necessity
- To manage your account Contractual necessity
- To communicate with you about your order Contractual necessity
- To comply with tax and accounting laws Legal obligation
- To improve our website and customer service Legitimate interests
- To prevent fraud Legitimate interests
- To send marketing emails only if you opt in Your consent
Cookies
Our website uses cookies to:
- Remember items in your shopping cart
- Remember your login details if you have an account
- Understand how you use our site through analytics
- Show you relevant products
How do we share your information?
We share your information with the following third parties:
- Payment processors: PayPal and Stripe, to process your payments securely
- Shipping carriers: To deliver your orders
- Email marketing service: To send newsletters if you subscribed
- Analytics providers: To understand how customers use our site
- IT and hosting providers: To keep our website running
How long do we keep your information?
We keep your information for different lengths of time:
| Information | Retention period |
|---|---|
| Order information | 7 years, for tax and accounting purposes |
| Account information | As long as you keep your account active |
| Marketing preferences | Until you unsubscribe |
| Customer service emails | 2 years |
Your legal rights under GDPR
As a customer in the European Union, you have the following rights:
Request a copy of all personal data we hold about you.
Correct any inaccurate or incomplete data.
Request that we delete your data, also known as the right to be forgotten.
Ask us to limit how we use your data.
Request a copy of your data in a machine-readable format.
Object to us using your data for direct marketing.
Unsubscribe from marketing emails at any time.
To exercise any of these rights, contact us at info@kiddo.ie. We will respond to your request within 30 days as required by law.
Data security
We implement security measures to protect your personal data including:
- SSL encryption on all pages
- Secure payment processing; we do not store your full payment card details
- Regular security updates to our website
Children’s privacy
Our website is not intended for children under 16 years old. We do not knowingly collect personal information from children under 16.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date.
How to complain
If you believe we have not handled your data correctly, you have the right to lodge a complaint with the Data Protection Commission of Ireland:
Data Protection Commission21 Fitzwilliam Square South
Dublin 2, D02 RD28
Ireland Visit dataprotection.ie